If you have a question, ask away!


Canon Software Publishing thanks you for purchasing one of our software products. We know you will thoroughly enjoy using it.

If you ever have any questions, look no further than right here. Your answers are just a phone call or a few mouse clicks away.

At Canon Software Publishing the customer ... that's you ... is always #1!


You can start with Frequently Asked Questions (FAQs) for support on your products.

Or for automated support, fax retrieval and live technicians; please call (757) 413-2855 for Canon Software Publishing Products and (757) 413-2857 for Canon Productivity Software (Greenstreet).

• 24-hour, 7-day-a-week automated support for troubleshooting issues.
• 24-hour, 7-day-a-week Fax Retrieval System.
• Speak to a technician free of service charge for the first 30 days (currently Monday-Friday, 8:00 AM - 10:00 PM EST, excluding holidays).


To speak to a technician after 30 days:*

• $10/call billed to your credit card.
•Or dial 900-246-2525, $1/minute up to $10/call billed to your phone bill.


* Support program specifics subject to change without notice


You can also email us with your questions if you prefer.

Before clicking on a product, please indicate if:

You are inquiring from within the United States and have purchased your software title within the United States.

You are inquiring from outside the United States and have purchased your software title within the United States, or you are a US Military customer overseas.

Now please choose a product below: